1. Will I be charged a shipping fee?
Yes, a standard shipping fee of Rs.45/- will be charged for every order less than Rs.349/-. Please note that there will be no shipping charges applicable to offers of the month.
2. Do you ship PAN India?
Yes, we ship PAN India
3. When can I expect to receive my order?
Orders are dispatched within 1-3 working days of the order being placed and confirmed (excluding Sundays and public holidays). The order usually takes 4 to 6 working days (sometimes less) to be delivered at your doorstep. Please note : Delivery can be influenced by location, product availability, shipping destination and our courier partner's delivery time.
4. How do I track my order?
Tracking details will be sent on SMS/Email once the order is confirmed. You can also track your order here - (team Binary - please link this to the track your order page on website)
5.Is there an option to change the shipping address after placing the order?
Yes, you can change the shipping address provided your order hasn’t already been processed by our team. Feel free to contact us on firstname.lastname@example.org with your order number and the new shipping address at the earliest.
6. The order status shows Delivered but I haven’t received my order.
In this case, please reach out to us within 48 hours of receiving the delivery notification on email@example.com or call us on + 91-9930014987 (Monday to Friday 10:00am to 6:00pm)
For additional information or queries on your order, you may reach out to us on firstname.lastname@example.org or call us on + 91-9930014987 (Monday to Friday 10:00am to 6:00pm)
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